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Enhancing Decision-Making Processes in Financial Institutions through Business Analytics Tools and Techniques

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  • Enhancing Decision-Making Processes in Financial Institutions through Business Analytics Tools and Techniques

Edith Ebele Agu 1, Anwuli Nkemchor Obiki-Osafiele 2 and Njideka Rita Chiekezie 3, *

1 Zenith General Insurance Company Limited, Nigeria.
2 Zenith Pensions Custodian Ltd, Nigeria.
3 Department of Agriculture Economics, Anambra State Polytechnic, Mgbakwu, Nigeria.
 

Review Article
World Journal of Engineering and Technology Research, 2024, 03(01), 019–028.
Article DOI: 10.53346/wjetr.2024.3.1.0051
DOI url: https://doi.org/10.53346/wjetr.2024.3.1.0051

Received on 01 July 2024; revised on 10 August 2024; accepted on 13 August 2024
 

This review paper explores the transformative impact of business analytics on decision-making processes in financial institutions. It delves into the various tools and techniques employed in descriptive, predictive, and prescriptive analytics, highlighting their roles in enhancing accuracy, speed, and risk management. The paper also addresses the challenges and limitations faced in data quality, system integration, skill gaps, and regulatory and ethical concerns. Looking ahead, it identifies emerging trends such as AI, big data, and blockchain, as well as innovations like quantum computing and NLP, which promise to revolutionize the industry further. Practical recommendations for the effective implementation of business analytics are provided, emphasizing the importance of robust data infrastructure, a data-driven culture, strategic collaborations, and regulatory compliance. By adopting these best practices, financial institutions can leverage analytics to achieve superior decision-making, operational efficiency, and competitive advantage.
 

Business Analytics; Financial Institutions; Decision-Making; Predictive Analytics; Data Integration; Risk Management
 

https://wjetr.zealjournals.com/sites/default/files/fulltext_pdf/WJETR-2024-0051…

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Edith Ebele Agu, Anwuli Nkemchor Obiki-Osafiele and Njideka Rita Chiekezie. Enhancing Decision-Making Processes in Financial Institutions through Business Analytics Tools and Techniques. World Journal of Engineering and Technology Research, 2024, 03(01), 019–028. Article DOI: https://doi.org/10.53346/wjetr.2024.3.1.0051
 

Copyright © Author(s). All rights reserved. This article is published under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits use, sharing, adaptation, distribution, and reproduction in any medium or format, as long as appropriate credit is given to the original author(s) and source, a link to the license is provided, and any changes made are indicated.


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